After running for some time, the actual output of the machine may vary due to tear and wear of its mechanical parts. That’s why the flavor of the drink may vary adversely. To correct this problem, it is necessary to conduct calibration either routinely or whenever there is a change in the output flavor.
Note: For calibration, please refer to the section about CALIBRATION.

Since we are in the free market, competition plays a very important role here. Anyone who has the know-how and capital can market their own brand of products. What dictates the pricing will be the following factors. Firstly, the cost of production will determine how much the manufacturer will sell its product. Normally, higher selling price is the result of higher cost of production. Secondly, the name recall of the product also plays an important role. More popular brands command higher selling price

First, is it FDA (Food and Drug Administration) approved? This is very important since the health of the consuming public is of utmost importance. Second, the taste is also very important. It makes no sense if the product is safe but not good tasting! Third, the price of the product follows. It should meet the first 2 criteria and should be as affordable as possible. In these trying times, every peso counts a lot! And lastly, as a matter of personal choice, does the product contain artificial ingredients and preservatives? Always make it a habit to read the label. If there are ingredients that do not sound familiar to you, you may Google search for its meaning. Some manufacturer makes use of artificial ingredients like sweeteners (e.g. Aspartame, Sucralose, Acesulfame K) either to enhance the taste or lower the cost of production.

Looks can be deceiving. Generally, a well packaged product will draw more attention thus encourages consumer to try it. But by the end of the day, if the product is not good tasting, people will eventually stop buying such product. Elaborate packaging increases cost of production. For vending machine consumption, once the powder is open and put into the machine, the packaging foil is thrown away. What is more important here is that the product is well protected by good packaging material. Elaborate packaging is only secondary. What matters most is its taste and good shelf live.

You are right. These coffee vending machines are indeed sophisticated and intelligent equipments. They can be programmed to sell each cup of coffee at a predefined selling price. You can sell each cup either at P5 or P10 or P15. You can also program it to dispense drinks totally free of charge especially if they are being deployed inside offices where coffee drinks are offered free to their employees by the management. They can also be programmed in such a way that it would not dispense paper cup each time they dispense the drinks. This is very ideal for office use where everyone has his/her own cup. In this way, the operator saves cost by eliminating the need to buy paper cups. These machines also has built-in computer to keep track of total cups dispense since the first day they became operational. Such feature is very useful if the operator wants to keep track of the total inventory of sales on a daily basis especially if he is hiring someone to look after the machine.

Since the water is heated to around 85-95 °C, this actually helps in killing any microorganisms that may be present in the water. And since the water you are using comes from your local water district, it is potable and safe to use for human consumption. There is no problem with this. You are right, in doing so, you will be able to save up to 20 centavos per cup. The reason why your supplier may void your warranty if you use tap water is because of the issue of water hardness. (For detailed discussion of “hard water or water hardness”, you may Google search the topic). All tap water supplied by local water districts in almost every municipalities in the whole Philippines come from underground. For Metro Manila, the water supply comes from dams that store water from rain. Rain water is nature’s supply of distilled water. Distilled water are “soft” water, which is the opposite of “hard water”. For water coming from underground, it contains a lot of minerals (i.e. Calcium and Magnesium). As water flows and passes through embedded rocks underground, it comes into contact with them and carries with it significant amounts of calcium and magnesium salts. Water that contains a lot of calcium and magnesium salts is called “hard water”. This “hard water” causes no harm to humans, but the presence of calcium and magnesium minerals causes a whitish substance called “scale” to deposit on boiling utensils like kettle and with the case of vending machine, its boiler’s heating element. Long term boiling or heating of “hard- water” results to accumulated “scale” deposit on the heating element of the vending machine’s boiler, thus reducing its heating efficiency, eventually leading to its failure. It is this failure of the boiler caused by the use of tap water that voids the warranty. It is a choice yours to make. Save on water cost but pay for the boiler once it breaks down. You can do the math and compare which method will help you save more money with the operation of the vending machine. Please see Pictures 1 and 2 below for comparison between water kettle without and with hard water scale deposit. Picture 3 is an example of highly scaled coffee machine boiler that broke down due to using tap water (hard water) supplied by local water district.

Fortunately, yes and yes! As part of our continuous dealer support, we understand the situation our dealers are in. We get feed backs from them and always try our best to come up with a solution to every problem that they may encounter. We have developed a vending machine boiler cleaning powder that operators can use to arrest the build up of scale deposit from heating “hard water” . Only 1 pack of 80grams cleaning powder every month will keep the scale deposit in control. By routinely cleaning the boiler only once a month, you get to continue to save on water cost without the fear of voiding your vending machine’s warranty.

It is very affordable. It costs only P60/pack. For only P60 a month, you get to continue with the use of tap water and save extra 20 centavos per cup without the fear of voiding the machine’s warranty.